Shipping & Delivery
The Bold Girls ltd. is a local company run by Sara Meucci and Chiara Burroni. We provide this service hoping to give the same experience you find at a local shop.
We accept orders any day and ship them out every Monday.
If your order gets in too late for us to ship it out the same Monday, we will do our best to ship it the next day, otherwise it will be surely shipped the Monday after.
TBG wigs are sourced from different countries, including Asia, so it might take up to 30 days to receive an item from the date it is shipped, a lot depending on where the destination address is.
For main cities and capitals, it usually takes 10 to 15 days; while for smaller areas it might take more.
You can always track the parcel using the tracking number given upon shipping confirmation or email us directly at email@example.com.
Accessories sourced within your area can arrive in a matter of a few days.
Always refer to the email confirmation to know the date you are supposed to receive the package.
What if my item is lost?
We ship via Post and packages that are not insured, are not subject to a refund.
If you wish to insure your package, let us know at the time of your purchase and we will check if the option is available for the selected items.
We do not accept returns. If an item arrives visibly damaged, get immediately in touch with us at firstname.lastname@example.org providing a valid proof (picture or video) and we will be happy to discuss refund or replacement, whatever it's most convenient to you.